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59. The customer wants the documentation that shows the ingredients and health concerns of the toner used in the machine. This is located in the:A.user handbook.B.MSDS. C.service manual.D.service bulletins. Answer: B 60. Failure to replace ozone filters as indicated in the maintenance schedule will result in:A.increased release of contaminates into the environment.B.poor toner adhesion on heavy paper.

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57. While a customer is describing a problem a technician should FIRST begin:A.taking apart the machine and troubleshooting.B.reading the service history.C.testing the machine to see if it works.D.asking open ended questions. Answer: D 58. A technician has been working on a problem for forty-five minutes but still does not have a solution. Which of the following should the technician do next?

55. If a technician wants a device to keep the same manually assigned IP address, which of the following should be disabled on the device?A.DHCPB.APIPAC.TCP/IPD.RARP Answer: A 56. Which of the following protocols is used when sending a scanned document through email?A.TELNETB.DHCPC.POP3D.SMTP Answer: D [url=http://www.testpassport.com/PDI/PD1-001.asp]PDI+ PD1-001

51. A photo-interrupter sensor performs a function similar to a:A.switch.B.solenoid.C.diode.D.relay. Answer: A 52. A technician suspects there is intermittent noise on the power source outlet. Which of the following would be used to run a prolonged test?A.Volt MeterB.MultimeterC.AC Line MonitorD.Polarity Tester Answer: C High quality and Value for the [url=http://www.testpassport.com/P

48. Which of the following is the MOST likely cause of light images when scanning?A.Dirty mirrorsB.Wrong scanner driverC.No output from the CCDD.Cracked lens Answer: A 49. The plunger of a solenoid is pulled inward by:A.friction.B.magnetic force.C.gravity.D.gear rotation. Answer: B 50. A photo-reflective sensor typically detects:A.velocity.B.paper presence.C.fuser temperature.D.inertia.

46. A dirty laser unit window can cause:A.light streaks on the prints.B.ghosting on the prints.C.dark streaks on the prints.D.double-image prints. Answer: A 47. When setting up a standard Ethernet printing port on a users PC, a technician needs to know which of the following?A.DNS settingsB.IP addressC.Device serial numberD.MAC address Answer: B [b]High quality and Value for

43. Which of the following mirrors is used in scanners?A.Aluminized mirrorsB.Polarized mirrorsC.Second surface mirrorsD.First surface mirrors Answer: D 44. A customer wants to edit text from an original scanned image, which of the following should a technician recommend?A.Install an OCR program.B.Install a WYSIWYG program.C.Scan using the TIFF format and then edit the text.

40. The charge assembly typically receives its bias from the:A.high voltage power supply (HVPS).B.laser unit.C.developer unit.D.low voltage power supply (LVPS). Answer: A 41. The registration assembly synchronizes the sheet of paper to the:A.fuser exit timing sensor.B.image on the photoconductor.C.pickup rollers in the media tray.D.image data from the scanner. Answer: B

38. The latent image is created on the photoconductor by which of the following?A.Laser unitB.Transfer unitC.Fusing unitD.Scanner unit Answer: A 39. After toner is transferred to the paper, the next step is:A.developing.B.fusing.C.charging.D.purging. Answer: B High quality and Value for the PD1-001 Exam.Testpassport Practice