the latest pd1-001 exam demo 3
[ 2009-06-16 21:16:39 | Author: Admin ]
Preparing for the PD1-001 exam? Searching PD1-001 Test Questions, PD1-001 Practice Exam, PD1-001 Braindumpss? PD1-001 practice exam covers all the practice test objectives to pass PD1-001 exam.
Pass your exam at first attempt with our PD1-001 study guide , PD1-001 Braindumpss, As well Audio exam, Realistic Practice Labs, and Interactive Testing Engine.
Our practice test covers the information associated with each PD1-001 exam topics in details and includes information found in no other practice test sites on the web.
Our challenging questions with Correct Answers built to simulate the actual exam. Unlimited, FREE auto-updates so you’re never behind on any topic. The whole package comes as an automatic download so there’s no waiting or shipping. Our most questions and answers along with explanations. Our practice test will determine you to take your PD1-001 certification exam and pass the official exam on your first try, guaranteed
101. While onsite a technician finds that the paper is stored outside of its protective wrapper. Which of the following would be the proper way to advise the clients on proper paper storage?
A.Reschedule the service call for a later time after the paper has been moved into a better storage area.
B.Load the paper into the printer, and make a note in the service log that additional problems may be the result of damp paper.
C.Inform the clients that improper paper storage could cause the paper to become damp, and lead to printer issues resulting in down time.
D.Inform the client that the paper needs to be replaced and stored in a better location before printer service can begin.
Answer: C
102. A technician receives a call from a client who is having a repeat issue with a copier. The client is upset and demands that the technician come out and fix the issue. The technician was not the original technician to work on this issue but is aware of the problems it has had. Which of the following should the technician do to address this issue?
A.Reassure the client that the problem will be fixed quickly and apologize for the inconvenience.
B.Ask the client to call back when they are not as upset, and then the technician would be glad to help them.
C.Take the clients information and ask the client if they can be called back after you check into the situation, giving them an estimate on when to expect your call.
D.Give the client the phone number of the original technician and asked them to call this technician since you are not involved in this problem.
Answer: A
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Pass your exam at first attempt with our PD1-001 study guide , PD1-001 Braindumpss, As well Audio exam, Realistic Practice Labs, and Interactive Testing Engine.
Our practice test covers the information associated with each PD1-001 exam topics in details and includes information found in no other practice test sites on the web.
Our challenging questions with Correct Answers built to simulate the actual exam. Unlimited, FREE auto-updates so you’re never behind on any topic. The whole package comes as an automatic download so there’s no waiting or shipping. Our most questions and answers along with explanations. Our practice test will determine you to take your PD1-001 certification exam and pass the official exam on your first try, guaranteed
101. While onsite a technician finds that the paper is stored outside of its protective wrapper. Which of the following would be the proper way to advise the clients on proper paper storage?
A.Reschedule the service call for a later time after the paper has been moved into a better storage area.
B.Load the paper into the printer, and make a note in the service log that additional problems may be the result of damp paper.
C.Inform the clients that improper paper storage could cause the paper to become damp, and lead to printer issues resulting in down time.
D.Inform the client that the paper needs to be replaced and stored in a better location before printer service can begin.
Answer: C
102. A technician receives a call from a client who is having a repeat issue with a copier. The client is upset and demands that the technician come out and fix the issue. The technician was not the original technician to work on this issue but is aware of the problems it has had. Which of the following should the technician do to address this issue?
A.Reassure the client that the problem will be fixed quickly and apologize for the inconvenience.
B.Ask the client to call back when they are not as upset, and then the technician would be glad to help them.
C.Take the clients information and ask the client if they can be called back after you check into the situation, giving them an estimate on when to expect your call.
D.Give the client the phone number of the original technician and asked them to call this technician since you are not involved in this problem.
Answer: A
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